FAQ - 704-332-7464

This section is provided to answer many questions often asked and to avoid many problems often encountered when planning children’s events.

Weekends are always very busy in the children’s entertainment especially during the spring and summer months. For this reason we suggest you plan 4-6 weeks in advance. We will certainly try to accommodate any notice even at the last minute. Weekdays are usually very easy to cover and we suggest you plan with us in advance. We require a 50% deposit for any performer booked and the remaining balance is due 3 days prior to the event. All sales are final.  We do not accept checks.   

NO CANCELLATION, once the performer is booked for  the time slot, requested by the client. Booking occurs at the time that  payment is processed. 

If there is an issue/conflict, before the scheduled performance,  client may call and postpone or reschedule the performer, as long as  proper notice, is given. 

A company credit will be issued for a future date.

We suggest you schedule the entertainment before or around the same time you reserve your location so we can try to accommodate specific times.

 Package parties are available by request. 

Tipping is always appreciated. If you feel your performer has gone out of his or her way to do an extra special job or if your performer has dealt with a large amount of children. Tipping is certainly a good way to let the entertainer know that you appreciate them.

To secure your booking, Monkey Business requires a 50 % non-refundable  deposit for every booking which can be sent through Visa, MC, AMEX, please let her know of your preference. She'll arrange the performer to take the remainder of the payment at the event before they get started.

 Our team of face painters use high quality, professional cosmetic grade products, which are purely designed for use on the skin and washes off easily with soap and water.

The client must provide 100% shade for the artist to work under. Typically there will be natural shade at parks under trees etc which is perfect.

Children under 2 years will be assessed as to whether they wish to be painted. The artist might first paint a small design and their arms or legs and go from there.

Children under 12 months will not be painted due to the delicacy of their skin.

Only willing children will be painted. Our artists will do their best to paint all of your guests, however some children prefer a little body art on arms or hands over having their faces painted.

Liability Statement

Though Monkey Business purchases only professional cosmetic grade and hypoallergenic supplies made for skin, Monkey Business nor the artists from Monkey Business are not liable for any allergic reactions to the products used. Any reactions resulting from products used is at the clients’ responsibility. Caregivers are responsible for notifying the artist if the child or they themselves has sensitive skin in order to do a sensitivity patch test.

Monkey Business Artists may refuse to paint any person that suffers from, cold / flu symptoms, cold sores, conjunctivitis, sties, eczema, psoriasis, acne, open cuts and grazes & Chicken Pox or possible infectious skin conditions. We may refuse to paint a person that shows any sign of distress or behaving in an aggressive or abusive manner. We will not paint anyone with a dirty face; however wipes are available for caregivers to use. Lastly, the artist reserves the right not to paint offensive symbols or words.

All products are lightly sanitized between jobs and thoroughly sanitized weekly.

Parents and care givers are responsible for their children at all times

To ensure that Health and Hygiene Standards are kept to a maximum, children / adults are not permitted to touch products & equipment on the worktable. For safety reasons, children are not permitted to play in the artists’ work area, however, should an injury occur the artist will not be liable.

Safety and comfort are mandatory on all jobs and the artist will not work if conditions pose a hazard to their health or safety - this includes but is not limited to: exposure to weather and sudden extreme weather events; hazards such as flying debris, exhaust, fumes, smoke or other irritants; threatening or rowdy individuals; excessive alcohol use and drunken behavior; illegal activity and/or use of illegal substances; verbal abuse from customers or staff; sudden illness or injury to the artist. The artist alone will make the decision on whether they feel their health or safety are at risk and will shut down if they feel there is any risk whatsoever.